Refund policy

Draft wording for review before launch.

Digital downloads

Files are delivered instantly, so refunds are handled case by case. If a file is faulty, incomplete or not as described, contact us within 14 days and we will fix it or refund you.

Memberships

Cancel any time to stop future renewals. Payments already taken for the current period are not usually refunded.

Draft: have these terms reviewed for UK and UAE consumer law before taking payments.